1. Introduction
MOMOTANI LTD ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you interact with us through our website, products, and services, in accordance with the United Kingdom’s Data Protection Act 2018 and the General Data Protection Regulation (EU) 2016/679 (GDPR).
Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
We may collect and process the following types of personal data:
(a) Information You Provide to Us
Personal Identification Information: Name, email address, phone number, and postal address.
Payment Information: Credit card details, billing and shipping addresses.
Communication Data: Any information you provide when contacting us via email, phone, or through our website contact forms.
(b) Information We Automatically Collect
Usage Data: Information regarding your usage of our website or services (e.g., IP address, browser type, pages visited).
Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website, enhance user experience, and for analytics purposes. For more information, please refer to our Cookie Policy.
(c) Information from Third Parties
We may receive personal data from third parties, such as payment processors, marketing partners, or social media platforms.
3. How We Use Your Personal Data
We use your personal data for the following purposes:
- To Provide Our Services: To manage and fulfill orders, process payments, and provide customer support.
- For Communication: To respond to inquiries, notify you of changes to our services, or send you marketing communications (only if you have provided consent).
- For Analytics and Improvements: To improve our website, products, and services (e.g., analyzing usage patterns).
- Compliance and Legal Obligations: To comply with legal obligations, such as tax reporting, fraud prevention, and data protection laws.
4. Legal Basis for Processing
We rely on the following legal bases to process your personal data:
- Contractual Necessity: Processing is necessary to perform the contract we have with you (e.g., to provide products or services).
- Consent: Where we rely on your consent to process your personal data (e.g., for marketing communications), you have the right to withdraw your consent at any time.
- Legitimate Interests: We may process your data for legitimate business interests, such as fraud prevention or improving our services, provided that such interests do not override your rights and freedoms.
- Legal Obligation: We process your personal data to comply with legal obligations (e.g., tax laws, regulatory requirements).
5. Sharing Your Personal Data
We may share your personal data with:
- Service Providers: Third-party providers who assist us with payment processing, delivery services, marketing, and IT support.
- Legal and Regulatory Authorities: When required by law or in response to legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner.
We ensure that these third parties process your data in compliance with applicable data protection laws and that appropriate safeguards are in place.
6. International Transfers of Data
If we transfer your personal data outside the United Kingdom or European Economic Area (EEA), we will ensure that appropriate safeguards are in place, such as:
- Transfers to countries that have been deemed to provide an adequate level of protection by the European Commission.
- Using standard contractual clauses approved by the European Commission.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Once your personal data is no longer needed, we will securely delete or anonymize it.
8. Your Rights
Under the GDPR and the UK Data Protection Act 2018, you have the following rights concerning your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to correct any inaccurate or incomplete personal data.
- Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.
- Right to Restrict Processing: You have the right to request that we limit the processing of your personal data.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing or legitimate interest purposes.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at the details provided below.
9. Security of Your Personal Data
We take appropriate technical and organizational measures to secure your personal data and protect it from unauthorized access, loss, or misuse. However, no system can be completely secure, and we cannot guarantee the absolute security of your data.
10. Children’s Privacy
Our services are not intended for children under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, notified to you via email or other means. Please check back regularly to stay informed of any updates.
12. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
MOMOTANI LTD
128 City Road,London,EC1V 2NX
Email: [email protected]
Phone: +447842193799
Alternatively, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) or the relevant data protection authority in your country.